Shipping policy

Orders for in-stock items placed by 1pm Pacific will typically ship the same day. 

Free US domestic shipping on orders above $100+

Shipments are FOB origin Thomson Visuals, Anaheim, CA. 

We ship worldwide — except to the following countries.

  • Cuba
  • Iran
  • North Korea
  • Sudan
  • Syria 
  • Uganda 

Worldwide shipping is charged a flat rate for apparel items and live DHL/USPS rates for all other products. 

We are unable to:

  • Declare a lower customs value.
  • Assume liability for duties, taxes, or additional charges once the package has left our facility. 
  • Assume liability for exporting a product that is unable to be imported into your country. It is your sole responsibility to ensure the product you are ordering can be lawfully imported into your country.

To consolidate logistics, we will group multiple products into a single shipment. If one item is on backorder, we will hold your order for fulfillment until it is able to ship as one complete parcel. You can contact us at for alternative options. 

We will contact you if your order is expected to be impacted by an unexpected delay. 

A handful of countries require a notarized document of sale to facilitate export/import. You are responsible for the applicable charges. 

This shipping policy is offered as guidance and is subject to change at any time. Thomson Visuals disclaims liability for any errors and omissions, and in states where express disclaimer is not possible, to the extent we are lawfully able to do so. Thomson Visuals reserves its right to refuse service to anyone. 


Easy Exchanges

Too long or too short? Let us know within 30 days and we'll swap it out!

Quality Assured

Each Thomson Visuals StormCable is made by us, and tested on our own RED® KOMODO ST #234 or #7715.